Return / Refund / Exchange Policy

Return/Refund/Exchange Policy

Due to federal health regulations, ALL HAIR SALES ARE FINAL.
Exchanges will only be applicable if an error was made by the manufacturer or The Barbie Hive Collection. To qualify for an exchange, the item(s) must be in it's original condition (not worn, washed, combed out, etc). Please email us at with photo evidence within the first 48 hours of your order being delivered to be granted an exchange.